Are you looking for a VPN that works well in the UK? I’ve been testing out Surfshark lately to see how it performs for British users.
Surfshark is a solid VPN choice for the UK, offering fast speeds and reliable access to geo-blocked content.
I was impressed by Surfshark’s large server network, including plenty of UK locations. This made it easy to get a local IP address when I needed one.
The speeds were quick enough for smooth streaming on BBC iPlayer and other UK sites.
One thing I really liked was Surfshark’s ability to unblock US Netflix and other streaming services from the UK. The apps were simple to use on my devices too.
While no VPN is perfect, Surfshark ticks most of the boxes for what Brits need in a good VPN service.
Overview of Surfshark VPN
I’ve found Surfshark to be a solid VPN choice with strong security, privacy features, and wide device support. Let’s take a closer look at what it offers.
Security Features
Surfshark uses top-notch encryption to keep your data safe. I’m impressed by their use of AES-256-GCM encryption, which is basically unbreakable.
They also offer a kill switch that cuts your internet if the VPN drops, keeping you protected.
I like that Surfshark has a MultiHop feature. This routes your traffic through two VPN servers for extra security.
They also provide DNS and IPv6 leak protection, which stops your real location from being exposed.
One cool thing is their CleanWeb feature. It blocks ads, trackers, and malware. This not only speeds up browsing but adds an extra layer of security.
Privacy and No-Logs Policy
Surfshark has a strict no-logs policy. This means they don’t keep records of your online activities. I find this crucial for maintaining privacy.
They’re based in the Netherlands, which is good for privacy. The country isn’t part of the 14 Eyes alliance, so there’s less risk of government snooping.
Surfshark has had their no-logs policy audited by independent experts. This gives me more confidence in their claims. They also accept cryptocurrency payments, allowing for more anonymous sign-ups.
Device Compatibility
I’m impressed by Surfshark’s wide range of supported devices. They cover all the major platforms:
- Windows
- Mac
- iOS
- Android
- Linux
They also offer browser extensions for Chrome and Firefox. This makes it easy to protect just your web browsing.
One big plus is that Surfshark allows unlimited simultaneous connections. This means you can use it on all your devices at once without extra costs.
I’ve found their apps to be user-friendly across different platforms. They maintain a consistent look and feel, which makes switching between devices simple.
Performance and Speed
I’ve tested Surfshark’s performance in the UK extensively. The results show it’s a solid VPN option with good speeds and a wide server network.
Server Network
Surfshark offers over 3,200 servers in 100 countries. This gives UK users plenty of options to connect both locally and globally.
I found servers in major UK cities like London, Manchester, and Glasgow. The large network helps spread out users and reduces server load.
Surfshark uses fast RAM-only servers. This means data is wiped on every reboot for better security. They also offer special servers for streaming and P2P file-sharing.
Speed Test Results
I ran speed tests on Surfshark’s UK servers at different times of day. The results were impressive.
On a 100 Mbps connection, I saw average download speeds of 85-90 Mbps. This is only a 10-15% speed loss, which is pretty good for a VPN.
Upload speeds stayed close to my baseline, usually around 95% of normal. Ping times increased by 5-10 ms on local UK servers.
Connecting to farther servers did slow things down more, but speeds stayed usable.
I had no issues streaming HD video or gaming online while connected. The speeds were fast enough for most online activities without noticeable lag.
Streaming and Geo-Blocking
Surfshark helps UK users access more streaming content and bypass geo-restrictions. I’ve found it works well for unblocking popular services and accessing region-locked shows and movies.
Popular Streaming Services
I’ve tested Surfshark with Netflix, Amazon Prime Video, and BBC iPlayer. It reliably unblocks US Netflix, giving me access to thousands more titles than the UK library.
For Prime Video, I can watch content from other countries’ catalogs.
BBC iPlayer also works great. Even when I’m traveling abroad, I can still catch up on my favorite British shows. The speeds are fast enough for HD streaming without buffering.
Surfshark’s large server network helps ensure there are always options if one gets blocked. I just switch to a different UK or US server if needed.
Regional Content Access
Surfshark lets me watch region-locked content from around the world. I can access shows and sports that are only available in specific countries.
For example, I’ve used it to watch Hulu and HBO Max from the UK. These US-only services are usually blocked, but Surfshark gets around the restrictions.
It’s also handy for accessing free streaming sites in other countries. I can watch shows on network websites like ABC, NBC, and CBS that are normally geo-blocked outside the US.
The smart DNS feature is a nice bonus. It lets me unblock content on devices that don’t support VPN apps, like smart TVs and game consoles.
Pricing and Subscriptions
Surfshark offers some great deals for UK users. I’ve looked into their plans and guarantees to help you decide if it’s worth the cost.
Comparative Analysis
Surfshark’s pricing is pretty competitive in the UK VPN market. Their 2-year plan is the cheapest at £1.96 per month. The 1-year plan costs £3.96 monthly, while the monthly plan is £10.33.
I found Surfshark to be cheaper than some big names like ExpressVPN and NordVPN. But it’s pricier than budget options like Private Internet Access.
Surfshark lets you use unlimited devices on one account. This is a big plus compared to most VPNs that limit connections.
Renewal and Money-Back Guarantee
Surfshark’s plans auto-renew at the end of your subscription. The renewal price may be higher than your initial deal. I recommend setting a reminder to cancel if you don’t want to continue.
They offer a 30-day money-back guarantee. This gives you a chance to try it risk-free. If you’re not happy, you can get a full refund within 30 days.
I’ve found their refund process to be quick and easy. You can request it through live chat or email support.
Technical Aspects of Surfshark VPN
Surfshark uses top-notch security and protocols to keep users safe online. Let’s take a closer look at the technical details behind this VPN.
Encryption Standards
Surfshark takes security seriously. They use AES-256 encryption, which is super strong. It’s the same level used by banks and governments. This means your data is locked up tight when you’re online.
Surfshark also offers a Multihop feature. This sends your traffic through two VPN servers instead of one. It’s like having two locks on your door instead of just one.
I’m impressed by how Surfshark keeps adding new security features. They’re always working to stay ahead of the latest threats.
Supported Protocols
Surfshark gives users choices when it comes to VPN protocols. They offer three main options:
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OpenVPN: This is a tried-and-true protocol. It’s been around for years and is known for being secure and stable.
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IKEv2: This one is great for mobile devices. It’s fast and can switch between networks without dropping your connection.
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WireGuard: This is the new kid on the block. It’s super fast and uses less battery power than other protocols.
I like that Surfshark lets you pick the protocol that works best for you. Whether you want speed or extra security, there’s an option that fits.
Additional Services and Features
Surfshark offers more than just VPN protection. They’ve packed in some extra goodies to make their service even more valuable.
Surfshark One Package
I’m a big fan of Surfshark One. It’s an all-in-one security bundle that gives you great bang for your buck.
You get antivirus protection to keep your devices safe from malware. There’s also a data breach alert system that lets you know if your info gets leaked online. Plus, you get a private search tool to keep your searches secret.
It’s like having a personal cybersecurity team in your pocket. The best part? It’s pretty affordable when you add it to your VPN plan.
CleanWeb and Bypasser
CleanWeb is Surfshark’s ad and malware blocker. It zaps annoying ads and stops you from landing on sketchy websites. I find it super helpful for faster, safer browsing.
Bypasser (also called split-tunneling) lets you choose which apps use the VPN and which don’t. It’s great for stuff like online banking that might not work with a VPN.
You can keep your VPN on for most things, but let certain apps bypass it. It’s a neat trick that gives you more control over your connection.
Support and Customer Service
I’ve found Surfshark’s support options to be pretty solid for UK users. They offer several ways to get help and seem to care about keeping customers happy.
Support Channels
Surfshark gives UK users a few choices for getting support. There’s 24/7 live chat on their website, which I think is great for quick answers. I’ve used it a few times and usually got help within minutes.
They also have email support if you prefer that. I like that they offer helpful setup guides and FAQs on their site too. These cover common issues and can save time.
For self-starters, there are video tutorials that walk through things step-by-step.
Customer Feedback
From what I’ve seen, most UK users seem happy with Surfshark’s support. People often praise how fast and friendly the live chat agents are.
I’ve noticed positive comments about clear answers and quick problem-solving. Some users say email responses can be a bit slower, but still helpful.
A few folks have mentioned wishing for phone support, which isn’t currently offered. But overall, I’d say the feedback leans positive. Users seem to feel Surfshark cares about helping them out.
Comparing Surfshark to Competitors
I’ve tested Surfshark against other top VPNs to see how it stacks up. Here’s what I found about its performance and unique features compared to rivals.
Benchmarking Against Leading Providers
Surfshark holds its own against big names like NordVPN and ExpressVPN. In speed tests, it often matches or beats them. I saw consistently fast connections, even on distant servers.
For security, Surfshark uses strong encryption just like the top providers. It also has a strict no-logs policy, which is key for privacy.
Surfshark’s server network is smaller than some competitors. But it still covers 65+ countries, which is plenty for most users.
Pricing is where Surfshark really shines. It’s much cheaper than NordVPN or ExpressVPN, especially for long-term plans.
Distinctive Advantages
Surfshark has some unique features that set it apart. One is unlimited device connections. Most VPNs limit you to 5-10 devices, but with Surfshark, I can protect all my gadgets.
Another cool tool is CleanWeb. It blocks ads, trackers, and malware. This isn’t common among VPNs and adds extra value.
Surfshark also offers split-tunneling and multi-hop connections. These give more control over your VPN usage.
For streaming, Surfshark is great. It unblocks Netflix, BBC iPlayer, and other services reliably.
Legislation and Jurisdiction
The UK has some unique laws and agreements that impact online privacy. These can affect how VPNs like Surfshark operate in the country.
UK Data Retention Laws
The UK requires internet service providers to keep logs of user activity for 12 months. This includes things like websites visited and messages sent.
While Surfshark isn’t based in the UK, it still has to follow local laws when operating there.
I’ve found that Surfshark has a strict no-logs policy. This means they don’t keep records of what users do online. Even if asked, they wouldn’t have any data to hand over to authorities.
International Surveillance Alliances
The UK is part of the Nine Eyes intelligence alliance. This group shares surveillance data between member countries.
It’s a concern for privacy-minded folks.
Surfshark is based in the Netherlands, which isn’t part of Nine Eyes. This gives it some distance from UK jurisdiction.
I think this adds a layer of privacy protection for users.
Still, Surfshark must comply with UK laws while operating there.
It’s a balance between following rules and protecting user privacy.
I’m Marcus Bextor, a seasoned software engineer passionate about demystifying technology. With over a decade in the tech industry, my journey began with a Computer Science degree, evolving through various roles in software development, system architecture, and project management. At MWTA, I leverage my expertise to provide in-depth, unbiased reviews of the latest tech products, from smartphones to smart homes. My blogs aim to be accessible to all, breaking down complex jargon into simple language. Besides reviews, I share insights on tech trends and practical tips. Connect with me for questions and suggestions as we explore the tech world together.