Resetting the Bose QuietComfort 35 wireless headphones can often resolve minor issues such as connectivity problems, sound inconsistencies, or streaming hiccups. As an owner of these Bluetooth headphones, it’s useful to know the difference between a soft reset and a hard reset, each tailored to address different types of challenges you might face. Both processes are straightforward and designed to restore your Bose headphones to a functional state without compromising your settings or data.
A soft reset is a simple process that refreshes the headphones’ systems without erasing any saved information. If my Bose QC35 starts to act up, I start with this option. For more persistent problems, a hard reset may be necessary. This is a more comprehensive restoration that returns the headphones to their original factory settings. It’s important to remember that a hard reset will clear all pairings and settings, essentially starting from scratch.
Understanding the Bose QC35
The Bose QC35 line comprises QuietComfort 35 wireless headphones I and II. I’ve found that both are renowned for their noise-cancellation capabilities and comfortable design. As a user, I appreciate my Bose QC35s for the freedom they afford; wireless technology allows me to move without the constraints of cables, and the range is typically sufficient to roam a fair distance from my connected device.
Regarding product settings, there are vital details to remember:
- Power Switch: Simply sliding it can power on the device or activate pairing mode.
- Battery Life: Both models boast a solid battery life, essential for extended use without frequent charging.
- Connectivity: They can remember previously paired devices, which is convenient.
In terms of technical specifics, the QuietComfort 35 wireless headphones II enhance the features of the first iteration with the addition of action buttons that can be customized through the Bose Connect app. This enables personalization of noise-cancellation levels, among other settings. With performance comes the need for occasional resetting to maintain functionality—whether to resolve minor glitches like poor connection or sound issues or to clear all product settings before pairing with a new device.
Preparing for Reset
Before resetting your Bose QC35 headphones, ensure they are sufficiently charged and disconnected from all Bluetooth devices. This provides a smooth reset process and eliminates potential complications related to power and connectivity.
Checking Battery Level
I always recommend checking the battery level before initiating a reset. Your headphones should be charged to ensure they don’t power off during the process. Connect your Bose QC35 headphones to a USB power supply using a USB cord. A partial charge will suffice, but a full charge is ideal for troubleshooting.
Steps to check battery:
- Connect to USB power supply.
- Briefly slide the power switch to the On position.
- Listen for the battery level announcement.
Disconnecting Bluetooth
Before resetting, you must disconnect your headphones from any Bluetooth devices to prevent interference. This addresses issues such as poor connections or sound problems that might have prompted the reset.
How to disconnect Bluetooth:
- Turn off the headphones.
- Go to the Bluetooth settings on your paired device.
- Select Bose QC35 from the list.
- Choose Disconnect or Forget this device to clear any existing connections.
Resetting Your Bose QC35
In my experience, resetting the Bose QC35 headphones can solve various issues related to connectivity and performance. Below, I describe the process for performing a factory reset and clearing the pairing list.
Performing the Factory Reset
To carry out a factory reset, which returns your headphones to their original settings, I follow these steps:
- Power off the headphones by sliding the power switch to the off position and wait for 30 seconds.
- Connect the headphones to a USB charger and plug it into a wall outlet, then wait 5 seconds.
- Disconnect the USB cable and wait for 1 minute.
- Power on the headphones to complete the reset.
These steps ensure that I can reboot the headphones and refresh their settings without losing product-specific configurations.
Clearing the Pairing List
When I need to clear all devices from the Bose QC35’s pairing list, I:
- Slide the power/Bluetooth switch to the Bluetooth symbol and hold for 10 seconds.
- Release the switch when I hear the voice prompt indicating the pairing list is cleared.
After this, I must remember to delete the Bose QC35 headphones from the Bluetooth list on my previously paired devices to prevent them from reconnecting automatically.
Post-Reset Setup and Troubleshooting
After resetting the QC35 2 Series headphones, it’s essential to pair them again with devices and ensure optimal streaming performance and sound quality. I’ll cover the crucial steps to re-establish device connections and troubleshoot post-reset issues.
Re-Pairing Devices
Once the Bose QC35 headphones are reset, their paired device list is cleared. To resume normal use, devices must be re-paired:
- Power on the headphones by sliding the power switch to the Bluetooth symbol.
- Enable Bluetooth on your device, and select your QC35 headphones from the list of available devices.
- If the headphones do not appear, refresh the Bluetooth device list on your device.
If issues arise during re-pairing, ensure both devices have Bluetooth enabled and are in discovery mode. Consult your device’s user manual for detailed pairing instructions.
Resolving Sound and Streaming Issues
After re-pairing, sound and streaming should function seamlessly. However, if problems persist:
- Check the audio source’s quality. Poor audio quality can stem from low-quality files or streaming services.
- Confirm the connection’s stability. Interference or distance from the device may affect performance.
- Restart the device you’re streaming from. This can resolve minor connectivity glitches.
- Adjust the volume on both the headphones and the device to ensure it’s not muted or too low.
If streaming issues continue, review the individual settings of your streaming service or audio player. For persistent sound problems, contacting Bose support may be necessary for more in-depth troubleshooting.
Frequently Asked Questions
In this section, I’m addressing some common inquiries about the Bose QuietComfort 35, specifically regarding resetting the headphones and troubleshooting common issues.
How can I reset my Bose QuietComfort 35 to factory settings?
To reset the Bose QC35 headphones to factory settings, power off the headphones, then connect them to a USB charger for 5 seconds. After disconnecting from the charger, wait one minute before turning the headphones back on.
What are the steps to clear the Bose QC35 paired device list?
Clear the Bose QC35’s paired device list by sliding the Bluetooth switch to the pairing position and holding it for 10 seconds. When the voice prompt indicates that the device list is cleared, release the button.
Why won’t my Bose headphones turn on, and how can I reset them?
If your Bose QC35 won’t turn on, try charging them for a short period. If they remain unresponsive, a reset may be necessary. Connect them to a USB power supply for 5 seconds, then disconnect and wait 30 seconds before attempting to power on.
How do I perform a reset on my Bose QuietComfort 35 II?
To reset the Bose QC35 II headphones, power off the device and wait for 30 seconds. Then, connect the headphones to a USB charger for 5 seconds, disconnect them, and wait for another minute. Power them on to complete the reset.
What is the correct method to troubleshoot and reset a non-responsive Bose QC35?
For a non-responsive Bose QC35, ensure that they are not paired or trying to connect with another device. Perform a reset by turning the headphones off, waiting 30 seconds, then connecting to a USB power source for 5 seconds. Disconnect and wait a minute before powering them on again.
Is there a way to reset the Bluetooth connection on my Bose QuietComfort 35?
Yes, to reset the Bluetooth connection, hold the Bluetooth switch in the pairing position for 10 seconds. This clears up the list of paired devices. After that, re-pair your headphones to your device.
I’m Marcus Bextor, a seasoned software engineer passionate about demystifying technology. With over a decade in the tech industry, my journey began with a Computer Science degree, evolving through various roles in software development, system architecture, and project management. At MWTA, I leverage my expertise to provide in-depth, unbiased reviews of the latest tech products, from smartphones to smart homes. My blogs aim to be accessible to all, breaking down complex jargon into simple language. Besides reviews, I share insights on tech trends and practical tips. Connect with me for questions and suggestions as we explore the tech world together.